Learning & Development
Learning and development work is where I build, test, and refine inclusive learning ecosystems. Below is a curated portfolio of recent design, facilitation, and evaluation projects. Every artifact is drawn from multi-phase initiatives described in my CV and grant proposals; please reach out if you would like deeper documentation or assets.
Product & Experience Design
TicApp · Heritage Chinese Typing Experience
- Led a year-long design-based research cycle to translate needs assessment into a mobile-first learning journey.
- Built iterative prototypes in Figma with adaptive difficulty paths, microcopy in Mandarin/English, and data-informed retention loops.
- Resulted in a book chapter (Springer, 2024) detailing design thinking decisions and inclusive UX patterns.
Instructional Communications
PALDT Newsletter Series
Weekly digest that keeps PALDT members informed about meetings, professional learning opportunities, and design resources.
- Design branded templates and event spotlights for email, social, and print share-outs.
- Summarize announcements, job opportunities, and community highlights gathered from student leadership teams.
Course Design & Facilitation
EDCI 557 Strategic Assessment & Evaluation
- Produced a clear getting-started hub with weekly overview videos, resource checklists, and assessment dashboards.
- Supports working professionals who access the fully-online course asynchronously across time zones.
ELT Professionalism (Beijing Normal University)
- Co-developed hybrid sessions with bilingual materials, live Zoom facilitation, and follow-up reflections.
- Integrated co-instructor coordination, breakout prompts, and practice-based assignments.
Genre-based Language Teaching (Self-paced)
- Built a modular playlist with genre analysis videos, downloadable templates, and AI-enhanced practice prompts.
- Used by partner universities as a supplemental resource for language instructors transitioning to online delivery.
Media & Visual Storytelling
Visual Campaigns
Art directed and led the student design team for the Indiana University IST Conference, producing cohesive keynote posters, session programs, and digital promos.
Podcast Production
Scripted, produced, and distributed bilingual podcast episodes that document practitioner stories and GenAI teaching pilots; managed basic audio editing and analytics review.
Needs Assessment & Evaluation
Retention-Focused Needs Assessment
- Led six individual interviews, two focus groups, a Qualtrics survey, and SWOT analysis to understand retention gaps.
- Produced personas, frame factors, and recommendations that guided program-level redesign decisions.
Training Evaluation Toolkit
- Designed multi-instrument data collection (Canvas survey, Qualtrics survey, alignment checklist) to examine learning outcomes.
- Delivered findings outlining strengths, improvement areas, and actionable recommendations for instructional teams.